Articles in Customer Service

• By: Mickster
• In: Customer Service

As I understand it, Vilfredo Pareto (who is credited with being the mentor of Benito Musillini, and was the inspiration for getting the trains to run ...

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• By: Jamila Simmons
• In: Customer Service

Temporary Staffing during a recession: After relocating to Brooklyn, NY, Aaron Walker, 26, thought job hunting in the big apple would be an easy ...

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• By: Staff Editor
• In: Customer Service

Are you interested in a career that puts you on the front lines with customers? If you like helping people and have an outgoing personality, a career ...

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• By: Staff Editor
• In: Customer Service

Put the Spotlight on Service! 09/12/2006 Take time out to recognize the front-line contributions of your customer service staff during Customer ...

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• By: Brandon Pipkin
• In: Customer Service

Jon came to me with not only a problem, but also a great attitude. He wanted to know if I would exchange a higher priced PDA for a lower priced one ...

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• By: Tom Borg
• In: Customer Service

One excellent way that will help keep your employees motivated and help gather great ideas on improving your business is to use an employees’ ...

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• By: Tom Borg
• In: Customer Service

How to Give Your Customers What They Really Want By Tom Borg ©2006 A recent study on what customers really wanted discovered some interesting ...

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• By: Staff Editor
• In: Customer Service

Accenture published its seventh global report on government service delivery titled "Leadership in Customer Service: Building the Trust". According ...

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• By: Jo Ann Joy
• In: Customer Service

It pays to please customers, because they will choose you over competitors even if they have to pay more to obtain your products or services. The ...

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• By: Staff Editor
• In: Customer Service

All customers want and expect superior customer service, and it is all too important that we give it to them. Otherwise, our competition will. ...

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